Cancer Research UK Giving Pages Terms and Conditions

Updated 5th April 2024

This Online Fundraising platform (“the Platform”) is owned and provided by Cancer Research UK (“we”, “our” or “CRUK”) and allows users to raise funds for, and to give donations to, CRUK. It cannot be used in connection with any other charity, or for any other charitable cause or purpose.

The use of the Platform is subject to the rules below, as well as our general Terms and Conditions that govern the use of any part of the CRUK website (together the “Platform Terms”). In the event of any conflict between them, the rules below shall take precedence.

The Platform Terms may be amended from time to time, so you should check them regularly for any changes.

 

Use of Donations

  1. When setting up a fundraising page, if it is for a fundraising challenge or activity which we have already connected to a particular campaign or fund (such as to our Stand Up to Cancer campaign, Bobby Moore Fund or Bowelbabe Fund), the fundraising purpose will be pre-selected by CRUK for the relevant campaign or fund. For other fundraising activities, users may be given the option of choosing whether the money raised is to be put towards a certain type of cancer research. In each of these cases the fundraising purpose will be made clear to anyone visiting the page, and all funds subsequently raised will only be used for the specified purpose. Where neither option is available or selected, we will decide how best we can use the funds for our general charitable purposes.
  2. Users may also be given the option of setting a fundraising “target”, which will be visible to anyone visiting that page. Please note, however, that once we have processed and confirmed receipt of a donation this money will be treated as cleared funds in CRUK’s account, whether the target is ultimately achieved or not.
  3. Please note that charities (including CRUK) are only legally permitted to return donations in very limited circumstances e.g. where the donor lacks mental capacity. We therefore ask that you take care when entering your details when making a donation using the Platform, as we may be unable to provide any refund once your payment has been processed. We do not charge a fee for processing refunds.

 

Gift Aid

  1. If you are a UK taxpayer you are encouraged to claim Gift Aid when donating your own money to your fundraising page by completing the Gift Aid declaration which is available online.
  2. If you pay in money to your fundraising page other than money you are donating to CRUK personally (e.g. cash from collections, family members, ticket sales and any activity where you get something in return for your money) you cannot claim Gift Aid.
  3. Gift Aid can be claimed on individual donations that are made to CRUK offline. To claim Gift Aid each individual making a donation must complete a Gift Aid declaration confirming that they are a UK taxpayer and provide their name and address including post code.

 

Use of Fundraising Pages

  1. If you are creating a fundraising page and would like to upload photos to it, please ensure that you are either the owner of the copyright in the photo, or you have the permission of the person who is. Similarly, if the image and/or text you would like to post features the name and/or likeness of any living person, especially where they have been diagnosed with a medical condition (including cancer), you must get their consent before you do this. If the image and/or text you would like to post features the name and/or likeness of any person who has died, please get consent from a member of their family before you do this.  
  2. We welcome and encourage users to customise messages on fundraising pages, and to leave comments when making donations. However, racist, sexist, obscene, defamatory, misleading or otherwise offensive or upsetting language and/or content is not permitted.
  3. The following uses of the Platform are also prohibited:
  • posting or uploading any content or material that infringes someone else’s intellectual property or other legal rights, unless you have obtained the owner or relevant person’s consent first;
  • running any form of prize draw, competition or lottery, or offering any form of incentive to encourage people to donate through their fundraising page;
  • carrying out or encouraging any illegal or unlawful acts; and
  • sending junk or “spam” communications, or any other form of messaging or content for promotional or commercial purposes.   
  1. CRUK is not responsible for the contents of any fundraising page on the Platform, nor do we necessarily endorse the fundraising activities referred to on any page. Whilst we do not actively monitor the Platform, if and when we become aware that a user has breached any of the terms of this section above, we reserve the right to edit or remove the offending message(s) and/or content without further notice at our sole discretion. Please note that donations will not be refunded in these circumstances.

 

Closure of Fundraising Pages

  1. Fundraising pages will remain open, and donations can be made through them, unless and until they are closed by the page owner or CRUK. Please note that any donations received will not be refunded as a result of closure.
  2. CRUK reserves the right at any time and without notice to close pages at its entire discretion.
  3. In exercise of CRUK's right to close pages, CRUK may in particular close pages it considers inactive from time to time, e.g. where the creator of a fundraising page has not made any changes to the page (e.g. added a story or photos) and no donations have been received to the page after a period of 24 months from creation of the page.

 

Facebook Fundraiser

In addition to the remaining Platform Terms the following terms apply where you link your CRUK fundraising page with a Facebook fundraiser (“FB Fundraiser”).

  1. FB Fundraisers are subject to the current Facebook terms and conditions and privacy policy.
  2. Use of a FB Fundraiser is at your own risk and CRUK will not be liable for any costs or losses you incur through your use of a FB Fundraiser. 
  3. Requests for refunds for donations, which are made on Facebook to a FB Fundraiser must be made through the Facebook refund process.
  4. While CRUK provides you with a link to set up a FB Fundraiser, this does not constitute an endorsement of Facebook. CRUK has no control over, is not responsible for, and does not guarantee, Facebook’s website or resources including but not limited to whether the website is error free, accurate, free from viruses or free from offensive material and you use them at your own risk.
  5. You acknowledge and agree that such FB Fundraisers are publicly available and any information provided by CRUK, as set out below in point 6, on your behalf is non-confidential and non-proprietary in nature and that you grant all necessary licences and permissions to CRUK to share, and receive, the information.
  6. By linking your CRUK fundraising page with your FB Fundraiser you agree that CRUK may share the following data from your CRUK fundraising page with Facebook:
  • Page name*;
  • Story*;
  • Main image*;
  • Target**; and
  • Donation amounts**.
  1. By linking your CRUK fundraising page with your FB Fundraiser you agree that CRUK will receive the following information from Facebook:
  • Value of donations made on your FB Fundraiser (the identity of the donor will not be shared).
  1. CRUK reserves the right at any time, and without prior notice, to unlink your FB Fundraiser at its entire discretion. If CRUK unlinks your FB Fundraiser but your CRUK fundraising page remains active then all amounts raised up to and until the date of the unlinking will continue to be displayed on your CRUK fundraising page but no further donations to your FB Fundraiser will be automatically added.

*CRUK will only share this information with Facebook once when the FB Fundraiser is created. If you edit this information on your CRUK fundraising page after this date you will have to update your FB Fundraiser page separately.

**CRUK will share this information with Facebook on an ongoing basis. Facebook will be given the total donations raised on your CRUK fundraising page but not the identity of individual donors.

 

    Personal Data

    1. As access to all open fundraising pages on the Platform is unrestricted, and can therefore be seen by anyone, we advise users to avoid posting personal information about themselves or someone else (e.g. addresses, telephone numbers) when writing on a fundraising page.
    2. All personal data that you are asked to provide when setting up a fundraising page and/or making a donation will be handled in accordance with our “Privacy Policy”.
    3. We will also use your personal details for the purposes of sending you communications about our latest breakthroughs, campaigns and how you can help support our life-saving work where you have given your permission for us to do this when setting up a fundraising page and/or making a donation.

     

    General

    1. Whilst we make every effort to ensure that the Platform is available at all times, circumstances outside of our control mean that we cannot guarantee that this will always be the case. Similarly, there may be occasions when we have to carry out maintenance or other work on the Platform which may affect its functionality, or we may have to suspend the Platform altogether, but we shall try and keep this to a minimum.
    2. In the event that any user breaches the Platform Terms, we reserve the right to prevent them from using the Platform in future. Please note that any donations received will not be refunded in these circumstances.
    3. The payment service providers we use in relation to this platform are regulated by the Financial Conduct Authority or other relevant EEA home state regulator.
    4. Please note that you have the right to bring a claim for breach of contract in respect of these Platform Terms in the event that (i) content which you generate, upload or share on the Platform is taken down, or access to it is restricted, in breach of Platform Terms or (ii) your access is suspended (including any ban imposed on your use of this service) in breach of these Platform Terms.
    5. If you have any queries about the use of this Platform, wish to report any content or material that you believe is in breach of the Platform Terms, or wish to request a refund, please contact onlinefundraisingqueries@cancer.org.uk.