Changes to your MyProjects pageChanges to your MyProjects page
We’ve moved your fundraising page to our new website. You can read more information about the changes below.
If you have any further questions, or if you’d like to speak to someone about these changes, please contact us on 0300 123 1863 or by emailing myprojects@cancer.org.uk. If you’re in touch with a member of the fundraising team at Cancer Research UK, you can also speak to them for more information.
We’re always striving to improve our online services and our new website is a huge improvement on our previous site.
You’ll find that managing your fundraising page is a lot simpler to do, particularly from a mobile phone or a tablet. And your family and friends will be able to make donations and leave messages more easily.
Our new fundraising platform is no longer called MyProjects and we do not have project pages with an overarching target but you’re still be able to raise money for the area of our work that you want to support.
As we have increased our website security, you will need to reset your password when you first log in. To do this, please go to menu in the top right hand corner of your screen, select log in, then forgotten your password.
If you are unable to find your fundraising page, please contact us on 0300 123 1863 or by emailing myprojects@cancer.org.uk.
Please let us know as soon as you can if you notice that any donations, messages, photos or details of your fundraising page are missing, on 0300 123 1863 or by emailing myprojects@cancer.org.uk.
We no longer have project pages with an overarching target but you’re still be able to raise money for the area of our work that you want to support.
If your fundraising page was linked to a project that was closed on the MyProjects website, then we’re unable to accept any more funds for that particular project. This might be because the project has received the funding it needed, or because that particular study has ended. If your previous project was closed, then any future donations will still go towards the type of cancer, or area of the UK that the closed project was focused on. If you have any questions or if you’d like to change the area of research, then please contact us on 0300 123 1863 or by emailing myprojects@cancer.org.uk.
As we’ll be closing the MyProjects website, your MyProjects account will no longer be active.
If you would still like to support our life-saving work and keep up-to-date with the areas of our research that you care most about, you can do so by visiting our website
Your new fundraising page
Donations
You will still be able to see all donations to your fundraising page, any messages that family and friends have left with their donation, as well as the total amount of money that you’ve raised.
Donations made over the phone or by cheque
If you’ve received donations to your fundraising page made over the phone or by cheque, then these donations will still be displayed on your page but due to a system limitation these donations will show at the top of your fundraising page. All other details will be unchanged. If you receive any further donations to your fundraising page, these will appear at the top of the page as normal.
Chosen area of research
If your fundraising page was linked to a project that was closed on the MyProjects website, then we’re unable to accept any more funds for that particular project. This might be because the project has received the funding it needed, or because that particular study has ended. If your previous project was closed, then any future donations will still go towards the type of cancer, or area of the UK that the closed project was focused on. If you have any questions or if you’d like to change the area of research, then please contact us on 0300 123 1863 or by emailing myprojects@cancer.org.uk.
Fundraising total
There may be a change to the fundraising total on your fundraising page. Please be assured that none of the funds that you’ve raised are missing, we have made a change to how the total is displayed. Previously, the fundraising total was a combination of the money that you’ve raised and Gift Aid. On our new fundraising pages, we have separated Gift Aid, so you’ll now see two totals – one for all the money that you’ve raised and another for Gift Aid.
Donations made over the phone or by cheque
If you’ve received donations to your fundraising page made over the phone or by cheque, then these donations will still be displayed on your page but due to a system limitation these donations will show at the top of your fundraising page. All other details will be unchanged. If you receive any further donations to your fundraising page, these will appear at the top of the page as normal.
Photos & video
You will be able to see any photos that you’ve added in the photo gallery, but for a short while, you will be unable to add or remove any pictures. We’re no longer able to support video.
You can now add a cover photo to your fundraising page. This photo is landscape in shape, larger than the previous main image and fits the width of your page. We did not want to stretch your picture to fit this new larger space, so we’ve moved any photos that you’ve added to the photo gallery. You can change the cover photo to another picture at any time.
Message board and blog
We’ll no longer have a message board or blog functionality, but we’ll continue to improve the tools that we offer, to help you to share your fundraising efforts and connect with other fundraisers in the future.
Searching for a fundraising page
For a short while, you’ll be unable to search for a fundraising page on our website. We’ll be adding this functionality soon. We recommend sharing the link to your fundraising page with family and friends by email or using our share tools on Facebook, Twitter, LinkedIn and WhatsApp, so that they can find your page quickly and easily.
Sharing your fundraising page
If you would like to share your fundraising page by email, then we would recommend copy and pasting the link to your page into an email using your own email account. We will no longer have the email tool or address book. You can also share your fundraising page easily using our share tools on Facebook, Twitter, LinkedIn and WhatsApp.
Email updates on donations
We’re pleased to share that we’re now able to update you by email every time a donation is made to your fundraising page. If you’d prefer to turn off these emails, you can do so by logging into your fundraising page. Then click on the drop down in the top right hand corner of the page and select ‘Account settings’. Then select 'Notification email preferences' and 'No, I don't want notification emails'.
Profile names and profile pictures
We will no longer have profile names or profile pictures linked to fundraising accounts.
We’ve improved the design of your fundraising page, making it much easier to use on mobile phones and tablets. You can see an image of a new fundraising page here.
If you would like to share your fundraising page by email, then we would recommend copy and pasting the link to your page into an email using your own email account. We no longer have the email tool or address book. You can also share your fundraising page easily using our new share tools on Facebook, Twitter, LinkedIn and WhatsApp.
For a short while, you’ll be unable to search for a fundraising page on our website. We’ll be adding this functionality soon. We recommend sharing the link to your fundraising page with family and friends by email or using our share tools on Facebook, Twitter, LinkedIn and WhatsApp, so that they can find your page quickly and easily.
We no longer have profile names or profile pictures linked to fundraising accounts.
We no longer have a message board or blog functionality, but we’ll continue to improve the tools that we offer, to help you to share your fundraising efforts and connect with other fundraisers in the future.
Donations
If your fundraising page was linked to a project that was closed on the MyProjects website, then we’re unable to accept any more funds for that particular project. This might be because the project has received the funding it needed, or because that particular study has ended. If your previous project was closed, then any future donations will still go towards the type of cancer, or area of the UK that the closed project was focused on. If you have any questions or if you’d like to change the area of research, then please contact us on 0300 123 1863 or by emailing myprojects@cancer.org.uk.
Please be assured that none of the funds that you’ve raised are missing, we have made a change to how the total is displayed. Previously, the fundraising total was a combination of the money that you’ve raised and Gift Aid. On our new fundraising pages, we have separated Gift Aid, so you’ll now see two totals – one for all the money that you’ve raised and another for Gift Aid.
If you’ve received donations to your fundraising page made over the phone or by cheque, then these donations will still be displayed on your page but due to a system limitation these donations will show at the top of your fundraising page. All other details will be unchanged. If you receive any further donations to your fundraising page, these will appear at the top of the page as normal.
We’ve added new functionality so that you receive an update by email every time a donation is made to your fundraising page.
If you’d prefer to turn off these emails, you can do so by logging into your fundraising page. Then click on the drop down in the top right hand corner of the page and select ‘Account settings’. Then select 'Notification email preferences' and 'No, I don't want notification emails'.
Please make cheques payable to Cancer Research UK and send to the address below:
Cancer Research UK, PO Box 1561, Oxford, OX4 9GZ
Please ask family and friends to let us know your name, as well as the name and URL of your fundraising page, so that the donation can be added to your page. They can also include a message if they wish.
Download and print out our donation form to include with your donation.
If family and friends would like to make a donation over the phone, please ask them to call 0300 123 1863.
Photos and video
You can now add a cover photo to your fundraising page. This photo is landscape in shape, larger than the previous main image and fits the width of your page. We did not want to stretch your picture to fit this new larger space, so we’ve moved any pictures that you’ve added to the photo gallery. You can change the cover photo to another picture at any time.
At the moment you can view pictures in your photo gallery. We will be adding the ability to be able to add or remove photos shortly. If you would like any images to be removed before this, please contact us on 0300 123 1863 or by emailing myprojects@cancer.org.uk.
We’re no longer able to support video on fundraising pages.