Full Terms and Conditions for the Cancer Research UK Weekly Lottery & Superdraw

Cancer Research UK is licensed and regulated in Great Britain by the Gambling Commission under account number 5026.

Promoter: Cancer Research UK, 2 Redman Place, London, E20 1JQ (“We”, “Us”).

Responsible Person: Kathryn Toner.

Proceeds Information: In 2023 we raised £4.5 million from the sale of entries to our Weekly Lottery. 52% of these proceeds were used to help support our vital work. We used 42% to run and administer our Weekly Lottery and 6% to pay prizes.

All profits raised from the Lottery will go towards the work of Cancer Research UK.

Registered Charity Numbers: 1089464 in England and Wales and SC041666 in Scotland, the Isle of Man (1103) and Jersey (247)

  1. By entering the Lottery you agree to be bound by these Terms and Conditions. Any Lottery entry and participation instructions form part of these Terms and Conditions. Any entries not complying with these Terms and Conditions will not be valid. 
  2. This Lottery is open only to individuals aged 18 years or over who live in Great Britain.  On 16th July 2021 the minimum age of entry to the Lottery changed from 16 years to 18 years. If you purchased a ‘subscription entry’ to the Lottery (see paragraph 4) before the date of this change and are aged 16 or 17 your subscription entries are still valid but you may not purchase any additional entries (whether subscription or one-off entries) until you are aged 18. Any person who has entered the Lottery and who is found to be under the minimum age limits set out in this paragraph will automatically forfeit any prize. We reserve the right to require proof of identity and age. 
  3. The Lottery is open to our employees except for those directly involved in running the Lottery. The Lottery is not open to employees of any third party company involved in running the Lottery.
  4. The Lottery is a regular weekly draw which you can enter on a subscription basis (“subscription entries”) or on a one-off basis by purchasing “single entries” to particular draws. Three times a year, the weekly draw will be replaced by a ‘Superdraw’ with a different pool of prizes including a bigger top prize.  Any Lottery entries in a Superdraw week will become entries to the Superdraw at no additional cost to you. We reserve the right to advertise, and sell entries to, our Superdraw separately as a one-off draw.  All single entries, whether to our standard Lottery draw or our Superdraw are subject to the same terms and conditions except where we state otherwise.
  5. The prizes are as described on the Lottery website at www.cruk.org/lottery and for Superdraw only at www.cruk.org/superdraw (the “Websites”) and in the letter accompanying any Lottery entry forms or Superdraw tickets sent by post. Details of the prizes are also available by post on request to the Lottery Helpline on 0300 123 3019 and in participating Cancer Research UK shops (“Shops”). We reserve the right to substitute any prize with another prize of equal or greater value. No interest shall be payable on cash prizes. Prizes are non-transferable, non-negotiable and except where expressly stated no alternative will be available.
  6. A Lottery draw will take place every Friday, except when a Friday falls on a bank holiday in England and then the draw will take place on the next working day in England.
  7. The dates of the next Superdraw and the relevant closing dates for entry will be as set out on the Websites, in letters accompanying tickets sent by post and available on request in Shops. Please note that closing dates for Superdraw may vary per entry method.
  8. The winning entries will be selected using random number generator software which has been tested and approved by an independent test house approved by the Gambling Commission.  Prizes will be awarded in order of selection (the first number drawn will be awarded the jackpot prize, the second number drawn will receive 2nd prize, and so on).  Your chances of winning depend on the number of entries, which changes from draw to draw depending on how many entries there are, and on the number of prizes (500 per draw). Using average entry levels from 2023 as a guide, we estimate that each entry has a 1 in 171 chance of winning in a Weekly Lottery draw, and 1 in 218 per entry in a Superdraw. 
  9. Cash prizes will be transferred directly into the winners’ bank accounts or paid by cheque or in cash (at our discretion). Prizes will be transferred or, paid or delivered within 28 days of the draw or, where winning entries were bought in a Shop, then either immediately following receipt of a valid claim in a Shop (applies to £5 prizes only) or within 28 days of receipt by us of a valid claim made online or by telephone.  See paragraph 17 for claims information for tickets bought in Shops. All claims are subject to paragraph 21.

How to play

  1. You can purchase subscription entries to the Lottery online at ww.cruk.org/lottery, on request to the Lottery Helpline, by post and via our kiosk-based fundraisers.
  2. You can purchase single entries:
    • to the Lottery (including Superdraw) in our Shops;
    • to Superdraw only, online at www.cruk.org/superdraw, on request to the Lottery Helpline and by post.
  3. The cost of each entry into the Lottery is £1. You may purchase more than one entry but the maximum number of entries is:
    • ten x £1 per person per week when you buy subscription entries online, by post or by phone;
    • ten x £1 per person per week for up to ten consecutive weeks of Lottery draws when you buy single entries in our Shops. These could be entries:
      • in our standard weekly Lottery – in which case at least one of your entries must be in our next available Lottery draw but your other entries could then be in later Lottery draws provided they are consecutive;
      • in our next available Superdraw; or
      • a combination of these.
    • fifty x £1 per person per week for Superdraw tickets purchased online, by phone and by post.
  4. Payment to enter the Lottery must be made in advance via one of the payment methods at the point of purchase. Cash is only accepted for single entry purchases in our Shops. If you pay by monthly direct debit, then there is a one month minimum entry period and either £4 or £5 (or multiples of these amounts if you have more than one line of numbers) will be collected per month directly from your bank account, depending on the number of draws in between your payment dates (applicable to subscription entries only). 
  5. We will notify you in writing of the date of your first draw.  If you purchase one or more single entries in a Shop your draw date(s) will be as shown on your ticket.

Tickets bought in Shops

  1. Tickets bought in Shops will be provided in the form of a till receipt at the point of purchase, together with your transaction receipt(s) for the purchase. It is your responsibility to: check at point of purchase that the information on your ticket is readable; request a replacement if it is not; and to keep your ticket and receipts safe and in good condition. We cannot reissue the ticket once you have left the till. You will need your receipts (as well as your ticket) if you want to claim a prize in a Shop (see paragraph 17 for claims information).
  2. For tickets bought in our Shops, you can check if you have won:
    • in our Shops – you will need to present your ticket for scanning at the till.
    • by visiting www.cruk.org/winners ; or
    • by calling our Supporter Contact Team on 0300 123 1861(lines open during business hours of 8am to 5pm Monday to Friday excluding bank holidays).
  3. To claim a prize on a winning ticket bought in a Shop:
    • for £5 prizes only, you may claim your winnings in a Shop if you choose. You will need to present both your ticket and your transaction receipt(s). If your claim is valid, we will transfer your prize into your bank account via the payment card you used in the transaction or will pay you in cash if you paid in cash. You will then receive a ‘win receipt’ confirming the pay-out; or
    • for any prize value (including £5 prizes), you may claim online using the web form available at cruk.org/winners or call our Supporter Contact Team on 0300 123 1861. You must provide information from your ticket (your winning ticket number, the date of the draw and the transaction reference) and also your name, address, other contact details and date of birth. We will use this information to verify your eligibility to enter the Lottery and claim a prize, to contact you in connection with your participation in the lottery and to award any prize.

Claims must be received within 90 days of the date of the draw.

Winners’ information

  1. A list of the prizes won and either:
    • the ticket number and home counties (or towns) of winners; or
    • in the case of winning tickets bought in Shops then the ticket numbers and shop locations,

will be published on www.cruk.org/winners and will also be available by post on request to the Lottery Helpline on 0300 123 3019. The winners list shall be for information purposes only and, subject to paragraph 21, prizes shall be awarded only to winning entries as recorded during the draw.  Only entries for which full payment has been received will be eligible to win a prize. 

  1. If you win a prize in the Lottery and you have given us your contact details we may contact you (unless you have asked us not to) to ask if you would like to provide a photo of, and or comment about, yourself in relation to you being a winner of the Lottery to help us promote the Lottery.

General

  1. We will use your personal information for the purposes of administering the Lottery and as described in Cancer Research UK’s Privacy statement at http://www.cancerresearchuk.org/privacy-statement.
  2. We reserve the right to reject or cancel your entry, terminate your subscription and/or award any prize to an alternative winner if we have grounds to believe that you have breached any of these Terms and Conditions, acted fraudulently or illegally, if the information you have provided is incomplete or incorrect or on other reasonable grounds and we shall have no liability to you for any loss or damage you suffer arising from our use of such rights.  We are not liable to return any amounts already paid save to any entrant found to be under the minimum age limits in paragraph 2 and any other refund we make will be solely in our discretion.  
  3. If:
    • a prize cannot be paid or delivered (as applicable) using the details provided to us; or
    • any cheque payment from us remains uncashed;

within 90 days of the date of the draw for subscription entries or within 90 days of receipt by us of a valid claim for single entries bought in Shops, this prize will be forfeited.

  1. We reserve the right to modify, cancel, terminate or suspend the Lottery in whole or in part in our sole discretion.
  2. Subject to paragraph 24, we shall not be liable for:
    • Lottery entries, tickets or communications which are lost, stolen or delayed in the post, damaged or illegible, from which the prize winner or entrant cannot be identified or which have insufficient postage (proof of posting is not proof of receipt);
    • any late bank payments;
    • our failure or inability to contact you and/or award any prize due to any errors, omissions or inaccuracies in the contact or bank details you have provided or your failure to update these if they change;
    • loss or damage incurred by you in connection with your participation in the Lottery or your use of any prize;
    • any interruptions or errors on or to the Websites;
    • technical hardware or software errors or failures or lost, faulty or unavailable network connections; or
    • any failure or delay beyond our reasonable control.
  3. Nothing in these terms and conditions shall limit our liability for death or personal injury caused by its negligence, fraud or for any other matter for which liability may not be limited by law.
  4. We may amend these terms and conditions at any time.  We will notify you of any material changes to these Terms and Conditions via the Websites or by contacting you directly using the contact details you provided to us on registration (such method to be determined by us in our discretion). 
  5. These terms and conditions are governed by English law and entrants submit to the exclusive jurisdiction of the English courts.
  6. Our decision in all matters relating to the Lottery is final.  We operate a complaints and disputes procedure which is available on www.cruk.org/about-us/contact-us and by post on request to the Lottery Helpline on 0300 123 3019. In the event of a complaint or dispute relating to the Lottery that cannot be resolved to your satisfaction using the procedure referred to above, you can request that the matter be referred to the Independent Betting Adjudication Service (www.ibas-uk.co.uk), which provides Alternative Dispute Resolution services to help resolve such complaints.
  7. We are committed to operating the Lottery in a socially responsible way.  If you or a family member feel that you are experiencing problems with gambling, you can seek advice and support from GambleAware via their website at www.gambleaware.org or from the National Gambling Helpline on 0808 8020 133.  To see our Social Responsibility Commitment, including information about self-exclusion, please visit either of the Websites or to request a copy be sent by post call the Lottery Helpline.
  8. If you have any queries about the Weekly Lottery and Superdraw please contact the Lottery Helpline on 0300 123 3019 or write to Cancer Research UK Weekly Lottery, Furness Gate, Peter Green Way, Furness Business Park, Barrow-in-Furness, LA14 2PE.

 

    Last updated: 09 May 2024