Retail Gift Aid
Why add Retail Gift Aid?
Every gift you make to us could be worth more at no extra cost to you.
If you are a UK taxpayer and you say 'Yes' to Retail Gift Aid, we can claim 25p for every £1 you give to the charity under the Government’s Gift Aid scheme.
One bag of donated items can raise as much as £25, so with Retail Gift Aid, this bag would be worth £31.
Step 1: donate your items
Bag up your items and take them to your local Cancer Research UK shop.
If you've already signed up to Retail Gift Aid, don't forget to bring your card along with you, or print your own bag labels in advance.
Don't worry if you don't have your card, we can still take your details and add Retail Gift Aid.
Step 2: sign up
When you donate your items, we'll ask you about Retail Gift Aid.
If you're a UK taxpayer, say yes! You'll need to complete a declaration form, including your name, address and signature.
It normally takes just a minute or two, and you only need to do it once.
Step 3: we'll do the rest
We'll then turn your pre-loved items in to life-saving funds and, because you've added Retail Gift Aid, those items are now worth 25% more to us.
For every £1 we sell your items for, we'll be able to claim an additional 25p under the government's Gift Aid scheme.
Frequently asked questions
Have questions about Retail Gift Aid? We've answered some of the most common ones below.
You can also send your Gift Aid enquiries to email@example.com, or call Supporter Services on 0300 123 1861 (Monday-Friday, 9am-5pm).
Please note, due to a temporary reduction in staffing levels, responses may take longer than usual. Please be patient and we will respond to queries as soon as possible.
You can download the current full terms and conditions (PDF, 116KB), or read them in store.
When you sign up to Gift Aid you can optionally choose to receive other updates from us, for example about fundraising events in your area, or news about our life-saving research. If you do not opt in to these then we won't send them.
As part of the rules of operating a Method B Retail Gift Aid scheme, we are required to tell you how much your items have raised each tax year. We currently do this once a year by email or letter.
Cancer Research UK will ensure all Annual Statements are sent to donors by 31 May each year following the end of the tax year on 5 April.
From 26 October 2020, Cancer Research UK has introduced new terms and conditions, which have been designed to be clearer and easier to understand.
We are also introducing a new regulation which means we will only contact our supporters each tax year once their net sales have reached £20, or every three years, whichever comes first. This introduction has been made to reduce the administrative costs associated with the Retail Gift Aid scheme which will save Cancer Research UK funds.
Our supporters are able to request to continue to receive annual statement regardless of net sales values. Please contact the Retail Gift Aid team at firstname.lastname@example.org to arrange this.
No. As long as you are a UK taxpayer, and have paid enough basic rate income tax to cover the amount of gift aid we claim, adding Retail Gift Aid to your donation won't cost you anything.
Our shops are grateful for every donation. All shops accept men's, women's, and children's clothing and accessories. They also accept good quality homewares, linens, books, CDs, DVDs, and more.
Please check with your local shop before donating furniture or electrical items.
Don't worry, we can still add Retail Gift Aid to your items.
When you donate, tell the shop team you're already registered for Retail Gift Aid and they'll take some details to allow them to match your items to your Retail Gift Aid account.
When you sign up to Retail Gift Aid, we create an account in our till system that lets us match you to your items. Every item you donate is then labelled with a reference number, which is scanned when they get sold.
Unfortunately, you'll need to be at least a basic rate UK taxpayer to be able to add Gift Aid to your donation.
If your circumstances change and you no longer pay tax, please contact us at your earliest convenience to let us know.
If you have paid insufficient tax to meet the Gift Aid claimed by Cancer Research UK, HMRC may seek to recover this sum from your directly, as it is your responsibility to pay any difference.
You can send your Retail Gift Aid enquiries to email@example.com, or call Supporter Services on 0300 123 1861 (Monday-Friday, 9am-5pm).
The principle is the same but, as there are addtional agency terms and conditions for Retail Gift Aid, the two are operated separately.
If you've previously added gift aid to a cash donation or sponsorship form, for example, you'll also need to sign up to Retail Gift Aid for us to be able to claim gift aid on your donated items.
Yes. Each charity will have their own Agency Terms and Conditions, so it's important you're aware of these when you make a new Retail Gift Aid declaration.