Useful contacts for cancer benefits

These are useful contacts for benefits advice and information. They can help people with cancer and their carers.

Age UK provides information, advice and support for people in later life.

7th Floor
One America Square
17 Crosswall
London
EC3N 2LB

Advice line: 0800 678 1602 (8am-7pm, 365 days a year)

Telephone: 0800 731 0122

Textphone: 0800 731 0317

Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 731 0122

Monday to Friday, 8am to 6pm

Telephone: 0800 731 0297 (Monday to Friday, 10 am to 2 pm)

Textphone: 0800 731 0317

Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 731 0297

Adviceline (England): 0800 144 8848

Advicelink (Wales): 0800 702 2020 

Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 0800 144 8884

Disability Living Allowance (DLA) for children

Telephone: 0800 121 4600

Textphone: 0800 121 4523

Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4600

Monday to Friday, 9am to 5pm

The process is different in Northern Ireland.

Telephone: 0800 055 6688
Textphone: 0800 023 4888
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 055 6688
Welsh language: 0800 012 1888
Monday to Friday, 8am to 5pm

Telephone: 0300 200 3500

Textphone: 0300 200 3519

Outside UK: + 44 191 203 7010

Monday to Friday: 8am to 6pm

Pension Service helpline

Telephone: 0800 731 0469

Textphone: 0800 731 0464

Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 731 0469

Monday to Friday, 8am to 6pm

Pension Credit claim line

Telephone: 0800 99 1234

Textphone: 0800 169 0133

Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 99 1234

Monday to Friday, 8am to 6pm

For pension and benefit enquiries if you live overseas:

Follow the link below to call the International Pension Centre.

Telephone: 0800 917 2222

Textphone: 0800 917 7777

Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 917 2222

Calling from abroad: +44 191 218 7766

Monday to Friday, 8am to 5pm

RIFT can help with claiming tax rebates and filing tax returns. They work closely with HMRC.

Phone: 01233 628648.

Opening hours:
Monday to Thursday: 8:30am to 8:30pm
Friday: 8.30am to 6:00pm
Saturday: 9:00am to 1:00pm

Email:  info@RIFTrefunds.co.uk

Turn2us is a national UK charity that gives practical help to people who are struggling financially. It helps people find financial support such as welfare benefits and charitable grants. The website has:

  • a benefits calculator
  • a search tool for finding funds that might be able to give you a grant or other types of help
  • a tool to look for a local adviser to help you with advice on personal benefits or grants issues
  • a helpline

Turn2us also has its own national grant programmes, as well as financial help for people in need in Edinburgh. You can find more information on their website.

Helpline: 0808 802 2000, 9am to 5pm Mondays to Fridays

Telephone: 0800 328 5644

Textphone: 0800 328 1344

Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 328 5644

Welsh language: 0800 328 1744

Monday to Friday, 8am to 6pm

Macmillan Cancer Support

Macmillan Cancer Support is a charity that gives practical, medical and financial support to people with cancer in the UK. Its helpline gives guidance on cancer and advice on benefits. It also publishes booklets about cancer and treatments. Information is available in other languages.

Freephone: 0808 808 00 00 (7 days a week, 8am to 8pm)
Contact email form

Last reviewed: 
19 Jul 2023
Next review due: 
19 Jul 2024

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