View our fundraising page frequently asked questions if you have any questions about fundraising online, including:
closing a fundraising page or removing duplicate pages
donations not showing on the page
editing your fundraising page
joining or leaving a fundraising team
connecting to Facebook, Strava or Fitbit
adding offline donations to your Giving Page (cash and cheques)
and more.
Visit the online fundraising homepage to start fundraising or find a fundraising page.
Check out our fundraising materials for planning and promoting your event to get downloadable social media badges and printable posters and sponsorship forms.
You can download or order health leaflets for your event. We have a range of leaflets and posters about spotting cancer, early diagnosis, reducing cancer risk, and more.
(eg collection box, merchandise)
To request a collection box, please use live chat or phone us on 0300 123 1022.
Please note that materials come at a cost to the charity and we are reducing our supply of single use materials (eg balloons, stickers). If you would like to buy fundraising merchandise, we have a selection of clothing, accessories, pin badges and more.
To learn more about fundraising groups, visit our dedicated webpage.
If you’re already fundraising for Cancer Research UK as part of a group or committee, get in touch with your staff contact with any questions.
Please don’t send cash. Check out the different ways to pay in your fundraised money.
To pay in a fundraising cheque, send it along with this money return form(PDF, 77.4 KB) and your sponsorship form, if applicable. If you don’t have a printer, please live chat, call or email us. View our contact details ⬇
You can add money raised offline to your Giving Page by following these steps.
Get your free fundraising pack (which includes inspiration and a sponsorship form) emailed as a PDF or sent by post. For even more inspiration, check out our A-Z of fundraising ideas.
Learn how to plan and promote your event, so it’s safe, legally compliant and fun.
To request a fundraising certificate or thank you letter, please use live chat or phone us on 0300 123 1022.
No robots here! Chat with one of our friendly Supporter Services team.
Our opening hours are: 8am – 8pm Monday to Friday 9am – 5pm Saturday and Sunday We are closed on Tuesdays from 2 – 3pm for staff training. Chat unavailable? This means our team is busy. Please try again in a few minutes.
Our telephone number is 0300 123 1022
Our opening hours are: 8am – 8pm Monday to Friday 9am – 5pm Saturday and Sunday
For cancer related questions, please contact our nurses.
For general enquiries, email us on supporter.services@cancer.org.uk
We aim to respond to your email within three to five working days. If your question is of a scientific nature, the response could be up to 30 days.
Write to:
Cancer Research UK PO BOX 1561 Oxford OX4 9GZ
Contact us by live chat, phone or email for a quicker response.
If you haven't heard from us after 10 working days, please use live chat or phone us.
