Donations

If you're looking to add or remove Gift Aid, you'll need to give us a call on 0300 1234452 so we can read out the declaration for you to confirm.

Don't worry if you've donated to someone and want to change the message you left. You can edit your donation message online.

First you need to find your donation confirmation email. This will have been sent to the email address you entered when making your donation.

In the email, look for the text that’s says, ‘If you made a mistake you can edit your donation at any time’.

Follow the link to edit your donation message. Edit the message and select save to see your changes on the page.   

 

 

 

 

You can add money you've raised offline to your giving page by adding it as an offline donation.

To add an offline donation, you’ll first need to log in to your account

Once you’ve logged in, go to the Giving Page you want to add the offline donation to.

On your Giving Page, look for the ‘Latest updates’ section. You’ll find this on the left side of your Giving Page.

Choose ‘Add money raised offline’ and follow the instructions provided to add the donation details. Select ‘Save’ to see your donation appear in your latest updates.  

You can see your combined total raised both offline and online at the bottom of the updates section on your page.

Ask our support team

Haven't found the answer to your question? Our team are on hand to help, give them a call on 0300 123 4452, or you can email onlinefundraisingqueries@cancer.org.uk