Visit our Race for Life page to find out more about our Race for Life 3k, 5k, 10k and Pretty Muddy events.
For any Race for Life related questions, reach out to our dedicated Race for Life team.
To change event (eg from full marathon to half marathon) or to postpone to next year, please phone us on 0300 123 1022.
To withdraw from an event or challenge (eg due to injury or illness), please use live chat or phone us on 0300 123 1022.
If you have a question about an event or challenge you have signed up to, first check any emails you have been sent. You can also find your event or challenge and then look at the frequently asked questions on the page.
To check your event registration details (eg misplaced event registration number), please use live chat or phone us on 0300 123 1022.
If your question is about confirmation of your place at a third party event (including 10k runs, half marathons, marathons and triathlons), you'll need to contact the third party event organiser.
If your question is about race chip times, you can search for your event on the Results Base website or contact the Results Base team.
Please check any emails you’ve been sent about the event or challenge. If materials such as your t-shirt, race number, skipping rope, etc have not arrived by the time specified, please contact us by live chat or phone us on 0300 123 1022.
If your t-shirt doesn’t fit or you have lost your event materials, we will do our best to give you a replacement, if available. Your email or frequently asked questions on the event page will tell you how to request a replacement. Find your event or challenge to view the FAQs.
We ask that you only order one t-shirt when taking part in an event or challenge as providing materials comes at a cost to the charity.
When you sign up to an event or challenge, you’ll receive fundraising inspiration and sponsorship forms via email or as part of a fundraising pack PDF.
Check out the Fundraising topic on our Help Hub for more support with fundraising, including resources to plan and promote your event.
To sign up to Race for Life, Big Hike or Shine as a group of more than 10 people, please phone us on 0300 123 1022.
No robots here! Chat with one of our friendly Supporter Services team.
Our opening hours are: 8am – 8pm Monday to Friday 9am – 5pm Saturday and Sunday We are closed on Tuesdays from 2 – 3pm for staff training. Chat unavailable? This means our team is busy. Please try again in a few minutes.
Our telephone number is 0300 123 1022
Our opening hours are: 8am – 8pm Monday to Friday 9am – 5pm Saturday and Sunday
For cancer related questions, please contact our nurses.
For general enquiries, email us on supporter.services@cancer.org.uk
We aim to respond to your email within three to five working days. If your question is of a scientific nature, the response could be up to 30 days.
Write to:
Cancer Research UK PO BOX 1561 Oxford OX4 9GZ
Contact us by live chat, phone or email for a quicker response.
If you haven't heard from us after 10 working days, please use live chat or phone us.
