Fundraising as a team FAQs

The best way to fundraise with other people is to set up a Team Page. Everyone will have their own Giving Page and will individually join the team. You’ll be able see the total amount you've raised together and use the leader board functionality to create friendly competition between the team members.

To set up a Team, first log in to your account.

• Once you’re logged in, scroll down to the 'Your Team Pages' section and tap the 'Create new team' button and follow the instructions.

• Once you've created your team, you can send the Team Page URL to your friends so they can join!

Instead of linking separate Giving Pages to a Team Page, if you’d like to use a singular fundraising page you can create one Giving Page to represent a whole team. You can edit the Giving Page title and the Display name (name of the page creator near the top of the Giving Page) to include the names of several team members. Please note, there is a 200 character limit. Things to keep in mind:

• You cannot use the leader board functionality (only available on Team Pages) to create friendly competition between the team members.

• You can only link one Strava and one Fitbit account to a Giving Page. If three or more of you are taking part, not everyone will be able to show their stats on the page.

• Only one person can log into the page to make changes.

• Personalised pages raise more. If you and the other team members have different stories to tell, it might be better to have individual pages.

Firstly, make sure you have your own giving page set up. You can create a new Giving Page or use an existing Giving Page (that is not already linked to another Team Page). To join a team, log into your account and to go to the Team Page. One of your team members can send you the URL or you can search for your Team Page. Once you're on the Team Page, tap the 'Join team' button in the Team Members section of the page.

To add someone to your team, the person will need to have their own account and Giving Page. If they already have a Giving Page:

• Send the URL of your Team Page to the person you want to add.

• They can then tap the 'Join team' button in the Team Members section of the page.

If they don't already have a Giving Page:

• Send the URL of your Team Page to the person you want to add.

• They can then tap the 'Join team' button and follow the instructions. They'll be asked to set up their own account and Giving Page. They will then will be added to your team!

To leave a team, first log in to your account.

• Navigate to ‘Your dashboard’ by clicking on your initial in the top right-hand corner.

• Scroll down to ‘Your Team Pages’ and click on the ‘Leave team’ button. This will unlink your Giving Page from that Team Page.

Please note, all of your donations and updates will disappear from the Team Page when you leave. If you are the team leader, you'll be directed to a screen where you must choose a new team leader before you can leave the team. If you are the only member of a team and leave the team, the Team Page will be deleted.

You must be the team leader to remove a team member. First Log into your account and navigate to the team page. Click on ‘Page Settings’ and then click ‘Edit team members’. From here you can remove team members. Please note, once you have removed a team member, they won’t be able to rejoin the team with that Giving Page. If you want to invite someone to rejoin your team after you have removed them, they will either need to use a different Giving Page or the team leader must phone us on 0300 123 4452. A less permanent option is to ask the person to leave the team from their dashboard. This means they will be able to join the team with the same Giving Page in future.