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Useful contacts

When you need extra help with travelling, you can get useful information from airports and airlines, train companies and several charities.

Airports and airlines

Most airport websites can give you information about special help you can get when travelling. This includes disabled parking and help with getting around the terminal.

They also have information to help people with medical conditions, such as advice on taking medicines on board and using oxygen during a flight.

To look up the airport you’re flying from or the airline you’re using, type the name into an internet search engine (such as Google or Yahoo). 

Civil Aviation Authority and Aviation Health Unit

The Civil Aviation Authority has useful information on their website for passengers. The AHU gives information to health professionals, air crew and passengers on all health aspects of air travel. 

Disability Living Foundation

DLF can give you advice about disability and mobility equipment.

Macmillan Cancer Support

Macmillan Cancer Support offers grants and financial advice.

Phone: 0808 808 0000 (Monday to Friday 9am to 8pm).

National Rail Enquiries

The National Rail Enquiries website has details of all the train companies, and who to contact to arrange help if you need it.

Most companies say to contact them at least 24 hours before you travel.

Disability Rights UK

Disability Rights UK has produced a guide on Holidays in the British Isles. You can buy it from their website for £12.99.

The Red Cross

The Red Cross offers a transport service. This can include an escort if you need one. They can also lend you equipment.

Tourism for all

Tourism for all (previously known as Open Britain) can give you information about accessible accommodation to people with disabilities and older people. It also has information about respite care.

St John Wales

St John Wales provides transport for people in Wales who have difficulty using public services. 


InsuranceWith are a specialist medical insurance company. They have an online guide of helpful travel tips and very useful information about some of the common problems associated with travelling abroad with a health condition.  

Information and help

Dangoor sponsorship

About Cancer generously supported by Dangoor Education since 2010.