Treatment
First, contact the place you are planning to stay to explain what your needs are. You will need permission for your oxygen equipment to be delivered there. It's a good idea to do this if you have any sort of medical needs to make sure that the accommodation you choose is suitable.
Provided you are asking for the same sort of oxygen supply you already use at home, you call your usual oxygen supplier. They will fill in all the necessary forms and send them to the local oxygen supplier where you are staying. The local supply company will then deliver the oxygen and install any equipment you need.
The oxygen supplier needs to know:
where you are staying
the start and end dates you need the oxygen
the name and contact number of the person accepting the oxygen
There are several providers who supply oxygen. The time they need to organise and arrange a delivery can vary. But It also depends on where you are staying in the UK. Most companies will need at least 2 weeks notice. So it is a good idea to arrange things as soon as you know you are going to travel.
The oxygen supplier can deliver your oxygen free of charge if you are travelling within the UK. This applies whether you use cylinders or an oxygen concentrator. If you are using portable cylinders during your journey you should take enough for the journey there and back.
There are places where you may not be able to take liquid oxygen. Your supply company will explain more about this and what you need to do.
If you need a different type of oxygen supply when you are away, talk to your doctor or specialist nurse first. Your specialist doctor will need to order a new oxygen supply for you.
Once this has been completed your oxygen delivery will be arranged as above through your oxygen supplier.
Remember your oxygen is a medicine and the provider can only supply a different type of oxygen that is ordered by your GP or specialist doctor.
All UK oxygen providers do not allow you to take their equipment outside the UK.
Although suppliers aren’t required to provide a service outside the UK, they are usually very helpful and are able to advise you on what to do. Your specialist nurse can also offer advice.
You need to allow plenty of time to sort it all out. This includes permission from your holiday accommodation owner for the delivery and installation of the equipment. You will have to pay for the supply of oxygen when you travel abroad. These are usually available to buy or rent.
Before you arrange your holiday check with your specialist nurse or doctor and travel company if you need any specific documents. For example, you usually need to take a letter from your specialist saying that you are fit to travel.
Remember to take your Global or European Health Insurance Card and arrange travel insurance.
You also need to think about the oxygen supply for your journey to and from your holiday destination.
If you are visiting the UK from overseas, you need to contact a local doctor or the oxygen supply company where you will be staying, to ask about arranging oxygen. They can tell you about any documents you need and the cost of supplying the oxygen.
Information about treatment for people coming to the UK from overseas
Last reviewed: 18 Jul 2023
Next review due: 18 Jul 2026
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