There are organisations that can help you when making a complaint or clinical negligence claim.
Help in England
The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. They provide a point of contact for patients, their families and their carers. You can find officers from PALS in your local hospital.
Help in Wales
Help in Scotland
This service offers information and support for anyone wanting to give feedback or make a complaint about care provided by NHS in Scotland.
Telephone: 0800 917 2127
This organisation aims to make sure that independent advocacy is available to any vulnerable person in Scotland. Independent advocacy is a way to help people have a stronger voice and to have as much control as possible over their own lives.
Phone: 0131 510 9410
Help in Northern Ireland
An independent network that provides free advice about money, legal issues, housing health and social welfare issues. Often provides advice in English and other languages.
Action Against Medical Accidents
Action against Medical Accidents (AvMA) is a UK charity that provides free independent advice and support to people affected by medical accidents.
Helpline: 0845 123 23 52 (10:00am to 3.30pm Monday to Friday)