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Making a complaint

Who can help with a complaint?

There are organisations that can help you when making a complaint or clinical negligence claim.

Help in England

Help in Wales

Help in Scotland

Help in Northern Ireland

Action Against Medical Accidents

Action against Medical Accidents (AvMA) is a UK charity that provides free independent advice and support to people affected by medical accidents.

Helpline: 0845 123 23 52 (10:00am to 3.30pm Monday to Friday)

Visit the Action against Medical Accidents (AvMA) website

Last reviewed: 10 Aug 2023

Next review due: 10 Aug 2026

How to complain about healthcare services

There are things you can do and people you can speak to if you have had problems with your care.

Clinical negligence claim

You can claim clinical negligence if something goes wrong with your treatment.

Access to treatment

There are several decisions to be made about a cancer treatment before you can have it on the NHS or HSC.

Treatment for cancer

Treatments can include surgery, radiotherapy and drug treatments (such as chemotherapy, hormone therapy or targeted cancer drugs). Find out about treatments and how to cope with side effects.

Your cancer type

Search for the cancer type you want to find out about. Each section has detailed information about symptoms, diagnosis, treatment, research and coping with cancer.

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Dangoor Education

About Cancer generously supported by Dangoor Education since 2010. Learn more about Dangoor Education

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Help and Support

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Find a Clinical Trial

Search our clinical trials database for all cancer trials and studies recruiting in the UK.

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Cancer Chat forum

Connect with other people affected by cancer and share your experiences.

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Nurse helpline

Questions about cancer? Call freephone 0808 800 40 40 from 9 to 5 - Monday to Friday. Alternatively, you can email us.