I am 24, mixed race and Female.  A lump first appeared above my eye brow 2 years ago, I went to the gp and it was dismissed, I was told to come back if it got bigger, I did, two more times.

 In January/Feburary it became crater like in appearance I again visted the gp who said it was a cyst and refered my case to plastics, hearing nothing for a month I chased up the referral to be told there was a problem with funding.

I visited the gp once again to find out that plastics wouldn't remove anything until they knew what it was, I was then refered to a dermatologist and was given an appointment in May.

The dermatologist asked me a few questions and examined the crater however couldn't diagnose it so put me forward for a biopsy.

The biopsy appointment was only a couple of weeks later however the crater had grown further outwards, I was told that id receive a letter with details and the next step in 3 weeks.

5 weeks have passed, the crater now has a small horn growing from the center and  I've just received a letter for a dermatologist appointment.

As you can imagine I am incredibly anxious and depressed because of the disfigurement it has created, the possibility that removal will now include my whole eyebrow and how much less disfigurement it could have left if taken seriously earlier ( if it is even being taken seriously now). I still haven't received a diagnosis. 

Perhaps somebody has can give me advice on how to navigate services better or how to cope with this because I truly feel horrible.