This is the first time I’ve posted in a forum so I don’t know if I’m doing it right here goes!

i want to know if anyone else has ever experienced this and what you did about it! 

about 3 months ago I was called for a routine smear test which I have had done successfully many times before. But on this occasion the nurse couldn’t get the sample without causing pain. After 3 attempts she called time on the appointment and said I’d have to come back in 2 weeks for the dr to do it! This knocked my confidence massively and made me worried for 2 weeks as I thought something must be wrong with me? 

So so I went back after 2 weeks and the dr did the test successfully without causing pain so I can only assume it was the nurses technique which meant she couldn’t get the sample originally. After the dr did the test I waited for a few weeks and I still hadn’t received my results. Then over the period of the next 6 weeks I contacted the dr surgery several times and each time I was fobbed off   By the receptionist who told me she couldn’t access the system or that there was a delay with getting smear test results! Eventually I managed to speak to a helpful receptionist who contacted the lab and apparently the lab never received my sample!!!!! And that I have to get the test done again! But they can’t fit me in for a month!!! So I have to go through the “trauma” of having the test done again. 

The reason i’m Upset is because I contacted the surgery several times for the result and I was just fobbed off and made to feel like a neusance. I don’t know who to complain to because I emailed a complaint to my surgery and they aren’t responding. I feel I should complain to someone because although nothing can be done for my situation I don’t want this to happen to someone else. If this had been my first experience of a smear test I wouldn’t be going back! it’s caused me quite a bit of anxiety. I’m only going back because I know that usually it’s not a traumatic experience!