I'm a 67yrs old female leading a very active life. I had my cystoscopy a week ago and was told I would need a TURBT. Given no information on my ultrasound or the size of the tumour. Given an enlarged close up from the camera and told I would be having surgery within two weeks. Received appointment for CT scan which wasn't discussed with me. Felt like I'd treated like a piece of meat on a production line and an old lady who'd been a housewife all their lives. I know the NHS are under pressure but I was given no chance to ask any questions. I tried to make a private consultation to ask the questions I wanted to discuss but was told too busy. Feeling angry and frustrated I have since been to a private consultation where everything was explained thoroughly. I was also offered the procedure on what I thought would be the same date as on the NHS. It took me 3 hours to get through to someone after trying all the numbers I'd been given only to be told that I was urgent but not on the surgical list. Totally devastated that I should be basically lied to. I had asked at the beginning to have copies of reports etc but nothing. I am lucky that I can afford to pay for treatment but dadoi have lost all trust and confidence in my local hospital. I understood that surgery for cancer would be within 30 days. My tumour is small and papillary and just one but incredibly worrying all the same. Looking for some help with coming to terms with this. I'm not a geriatric and highly qualified in my own field but have been left reeling by the lack of empathy shown.
