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Useful contacts for benefits

These are useful contacts for benefits advice and information. They can help people with cancer and their carers.

Age UK was formed from the merger of Age Concern and Help the Aged. It is the UK's largest charity working with older people. It provides a wide range of information, including money matters and advice for carers.

Phone: 0800 055 6112

Phone: 0800 328 9344 Monday to Friday, 8am to 6pm
Textphone: 0800 328 1344

Phone: 0800 731 0122 Monday to Friday, 8am to 6pm
Textphone: 0800 731 0317

Disability Living Allowance (DLA)

Phone: 0800 121 4600 Monday to Friday, 8am to 6pm
Textphone: 0800 121 4523

Phone: 0800 917 2222 Monday to Friday, 8am to 6pm
Textphone 0800 917 7777

Phone 0800 731 0297 Monday to Thursday 8.30am to 5pm, and 8.30am to 4.30pm on Friday 
Textphone: 0800 731 0317

Advice available by phone, in person, online and web chat

Phone: 0800 055 6688 (Monday to Friday, 8am to 6pm)
Textphone: 0800 023 4888

Provides information about claiming benefits for people with cancer and gives one off grants to people with low income and savings.

Information line: 0808 808 00 00 (Monday to Friday, 9am to 8pm) – information is available in other languages.

Phone 0300 200 3500
Textphone 0300 200 3519

Pension Service helpline
Phone 0800 731 7898
Textphone 0800 731 7339

Pension Credit claim line
Phone: 0800 99 1234 (Monday to Friday, 8am to 6pm)
Textphone: 0800 169 0133

For pension and benefit enquiries if you live overseas:
Phone: +44 (0) 191 218 7777 Monday to Friday 8am to 6pm
Textphone: +44 (0) 191 218 7280 

Turn2us is a charity that offers financial help and support to people who need it, including those with cancer. They have information for people in the UK and the Republic of Ireland.

The website has:

  • a benefits calculator
  • a search tool for finding charitable grants
  • their own direct grant help (called Turn2us fund)
  • information on possible sources of advice in your area

Free helpline: 0808 802 2000 (9am – 5:30pm)

Information and help