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What do you need help with?

31 Oct 2014 13:04

We hope you're finding the new forum easy to use. In this topic area we've tried to provide help guides for what we think will be the most commonly asked questions however, please feel free to post a question below if there is anything else you need help with. You can also contact a moderator by email by going to our contact form at https://www.cancerresearchuk.org/about-cancer/cancer-chat/node/31

Thanks

Re: What do you need help with?

16 Nov 2014 13:02 in response to Moderator Sarah
Hi Sarah, can we attach pictures to posts? Thanks Kathy

Re: What do you need help with?

16 Nov 2014 18:57 in response to KathyS

Hello Kathy,

Yes you certainly can. When writing your post you will see the header below - I have highlighted in yellow where you need to go (next to the smiley) - if you place your mouse over it, it says 'add media':

 Then you just upload your picture by clicking on 'Browse' and you then browse from your files as shown below and hit 'Upload' once you have found your file:

Your picture will then be uploaded and appear in your post as I have just done! It made my head spin a little bit to upload a picture of how to upload a picture Laugh

I hope this helps and don't hesitate to get in touch with us if you still have any issues with it!

Best wishes,

Lucie, Cancer Chat Moderator

 

Re: What do you need help with?

16 Nov 2014 19:29 in response to KathyS

Hi Cathy,

You might find trouble in posting a picture because it's too big a file. When you open up your picture file, Click on the picture you want. On the top menu bar, (in windows) there should be a button marked properties. Click on this button and it should open up a sub menue whick asks if you want to make the picture smaller. Click on this and it should save another but smaller picture in the same folder but will mark it as a smaller picture. Then useing what the lovely Lucy has posted you should be able to post pictures quite easily.

Hope this helps. Regards Brian

Re: What do you need help with?

16 Nov 2014 19:35 in response to woodworm

And Lovely Brian just gave you a very good tip Kathy! And he has expertise in this as he posts beautiful pictures every single day when updating his Amazing Quotes thread.

Thank you Brian for this great suggestion!

Lucie

Re: What do you need help with?

16 Nov 2014 19:50 in response to woodworm
Thanks Brian, I don't get to see the toolbar. All I get when reply is a white rectangle to type in the hit post. Eeeek I am using an iPad.

Re: What do you need help with?

16 Nov 2014 20:04 in response to Moderator Lucie
Hi Lucie, I don't get to see the header(never have) have turned on blue tooth, maybe I have some security thing turned on or something, on a positive note have found the smiley faces

Re: What do you need help with?

16 Nov 2014 20:34 in response to KathyS

Hi Kathy,

l'm glad you asked that question as I too, use an iPad and up until responding to this post, I hadn't seen that tool bar either! One other thing I have difficulty with is viewing all of Brian's picture uploads. I can usually see the first one, then it says, See More, but when I click on it, it only shows a thin slice of the next picture! 

I also have probs with paragraphs! I create paragraphs within my post, but when they are posted, they appear as one block of text - even if I leave massive spaces between the paragraphs! 

Ah well, all little anomalies! Hope you're ok? Xxx

 

Re: What do you need help with?

16 Nov 2014 20:36 in response to Meerkat@65
Well, what do you know? Paragraphs!! But now, no tool bar! Aargh!

Re: What do you need help with?

16 Nov 2014 20:47 in response to Meerkat@65
Thanks Jo, You crack me up. I also can't get paragraphs, will take this dofliggywhatsit into work and see if someone can help me Kathy

Re: What do you need help with?

17 Nov 2014 12:04 in response to Meerkat@65
Hi Jo, Still no luck trying to post pics, I have been told can't use windows with Apple products but will continue to look for a workaround. Bit of a wobbly start to the day for me but came good by 10am. Bit unusual as normally im ok till the drive home from work to the empty house. Only 9 working days left till retrenchment. Think of the house work I can do - translation means think of the gardening I can do and leave the housework till later eg autumn. How are you doing Jo? Hugs Kathyxx

Re: What do you need help with?

18 Nov 2014 11:03 in response to KathyS

Thanks for all your feedback. We're still finding the odd gremlin at work so thanks for highlighting these problems. I'll certainly be talking to our technical people about ipad issues and I'll get back to you as soon as I know anything.

Best wishes

Sarah

Re: What do you need help with?

24 Nov 2016 15:17 in response to Moderator Sarah

I don't know if my iPad is playing up everytime I want to comment about pictures Brian sends in it going to Kim instead of Brian or I wanted to comment quotes to Brian it went to Jules not haven much luck today lol . Is there way to delete post you send in as well . I hope this makes sense thanks 

Re: What do you need help with?

25 Nov 2016 13:29 in response to Gemini39

Hello Gemini39,

We’re sorry to hear you are having difficulties with the iPad. We have tested on an iPad and we are not getting this issue nor has anyone else told us they are having difficulties with this, but if the problem persists do let us know and we will get our technical team to try and figure out what is happening.

If there is a post you would like deleted, all you need to do is contact us and let us know which post you would like to see removed and  we will be happy to unpublish it for you.

Best wishes,

Lucie, Cancer Chat Moderator

Re: What do you need help with?

25 Nov 2016 13:44 in response to Moderator Sarah

Thank you so much for answering and you advise thanks again Happy