A day in the life of a shop volunteer

Paul a Cancer Research volunteer

Meet Paul

Hear from one of our volunteers, Paul, about why he chose to volunteer and what skills he has gained through volunteering with us.

If Paul's story has inspired you, why not apply to volunteer now. If you're under 18 you will need to complete an application form in your local store.

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When did you start volunteering with Cancer Research UK?

November 2019

What inspired you to volunteer with Cancer Research UK?

I wanted to keep busy, give back to good cause and to volunteer with a charity to support all the great work they do. I also wanted to offer my skills and help the community.

Can you describe your main volunteering activities?

I always greet our fantastic customers with a nod or a ‘hello!’ and I’m available to answer any queries or concerns they may have. Throughout the day, alongside serving on the till, I do an overall check of the shop floor and arrange any items that may have been moved or that have fallen off hangers. I take in donation bags from generous customers and ask the important question about whether they’re signed up to Gift Aid, and if not, I can assist them to complete a registration form. Throughout the year there are opportunities to support with cash collections for campaigns such as Stand Up To Cancer and World Cancer Day. Generally, I like to create a happy vibe and a good atmosphere in the shop!

What skills and experience do you bring to the role?

I’m very hard working, friendly and have lot of experience interacting with people. I used to work as a sales assistant in my previous role, which holds me in good stead for volunteering in a retail environment with a variety of tasks and customers.

What’s been your favourite volunteering moment or most memorable experience?

Dancing around the shop floor to music! Always smiling with my team and fellow volunteers. No two shifts are alike, and every day is different. I love volunteering for Cancer Research UK with a fabulous team and in a great environment.

What does beating cancer mean to you?

It means saving lives, finding new cures and personally making a difference to so many.

What would you say to people thinking about volunteering with Cancer Research UK?

Definitely do it and give it a go! If you have some free time to spare, Cancer Research UK will absolutely welcome you. You will find it enjoyable; you’ll meet new friends, learn new skills and help make a difference.

What three words would you use to describe your volunteering experience?

Fun, busy and happy!