Information for patients
We provide information and support for people affected by or worried about cancer through:
- our patient information website, CancerHelp UK
- our cancer information nurses
- our online discussion forum, Cancer Chat
CancerHelp UK provides clear, up-to-date information about cancer and how it’s treated. The site has more than 5,000 pages covering almost every type of cancer and more information is being added all the time. Around 3 million pages are visited each month.
The site is written in plain English by experienced cancer nurses and all new content is checked by two independent cancer experts. Everything on the site is reviewed by experts at least every two years.
We regularly update the site with cancer news, such as National Institute of Clinical Excellence (NICE) guidance and trial results.
CancerHelp UK also includes a unique clinical trials database. This is the only trials database written specifically for patients and relatives in plain English. It allows people to search a comprehensive list of trials recruiting UK patients, as well as to see closed trials and trial results.
Cancer information nurses
Our cancer information nurses will answer any question about any aspect of any cancer. The service is confidential.
All the nurses have at least three years' cancer nursing experience. They have ongoing training to make sure they keep up-to-date with developments in cancer treatment and care.
Our nurses don't only answer questions about cancer and its treatment - they also help people to understand and cope with the emotional impact of being diagnosed with cancer.
The nurses respond to around 10,000 enquiries per year by telephone, email and letter.
Cancer Chat is our online discussion forum, where people affected by cancer can share their experiences and information with others from across the UK. A team of moderators, including nurses, check the forum every day to help keep it safe and welcoming.