Your urgent referral?
This page is for people in England and Wales. For people in Scotland or Northern Ireland some of the information may still be useful. You can find information about local services in different parts of the UK at the bottom of the page.
On this page you can read about
An urgent referral means that your GP has arranged for you to see a specialist within 2 weeks.
This timeframe is set by the National Institute for Health and Care Excellence (NICE). You can read more about this on the NICE website.
Your GP can book your appointment during your consultation, or you will get your appointment from the hospital. Make sure your GP has your correct contact details so these can be passed on to the hospital.
In some areas, you can book your appointment via the NHS E-referral service. Your GP will let you know if this option is available to you.
It is normal to worry when you are urgently referred to see a specialist by your GP. However, 9 in every 10 people (90%) referred this way will not be diagnosed with cancer.
Exactly what will happen will depend on your symptoms and your local services.
You will need to visit a hospital or clinic to see a specialist or have some tests. You may need to make several visits before you get a diagnosis.
It is very important that you go to your appointment. If you can’t make it, call the hospital to rearrange as soon as possible.
If you don’t get your appointment within a week, call your GP surgery. Tell them you are waiting for an urgent referral.
You have a legal right to see a specialist within 2 weeks of your referral. If this isn’t possible, the NHS must try to offer you an alternative - you may need to ask the hospital to do this.
Waiting for your appointment can be an anxious time. Your GP should continue to provide support. You can contact them if your symptoms get worse or if you have any concerns.
Taking the time to prepare for your appointment can help you take control of the situation. There are several practical things you can do
- Check your appointment letter to see if there is any preparation you need to do or anything you need to take with you.
- Take the appointment letter with you, it includes important information such as your hospital number and NHS number.
- Try to take a family member or friend with you, they can keep you company and help you to ask questions and remember what was said.
- Bring a pen and paper to write things down. It can be useful to look back at later.
- Think about arranging childcare if you need to.
- Book time off work as soon as possible – check with your employer if you need to take it as leave, the Citizens Advice website has more information about your rights.
- Plan your journey to the hospital in advance.
- Check the hospital website for directions to the hospital, public transport links and parking.
- After some tests you may not be able to drive yourself home, your letter will tell you if you can’t drive.
- Make sure your mobile phone is fully charged.
It may help to write down a list of questions to ask your specialist and bring them to your appointment. These could include
- If my symptoms get worse, who should I contact?
- Should I take my medicines as normal?
- What tests do I need?
- What am I being tested for and what are you looking for?
- How reliable are the tests?
- How long will the tests take?
- Do I have to do anything to prepare?
- What will the tests feel like?
- Do the tests have any after effects?
- How long will it take to get my test results?
- Who will give me the test results?
- Will I need another appointment? Who will I see?
- Who can I talk to if I have any questions?
There are a number of different tests depending on what symptoms you have. You can find information about tests on our Cancer Tests pages.
Where you go in the hospital will depend on the type of test you are having. The appointment letter will tell you where you need to go. It will also have information about anything you need to do before your test. You can phone the hospital if you have any questions.
The people who do your tests may not be able to give you any immediate information about your test results. Usually you will need to wait to speak to your GP or specialist.
You could get your results from your GP or your specialist.
When you have your test, ask the hospital staff when you should expect to have the results and how. For example, by letter or face to face. Contact your GP surgery or your specialist’s secretary if you feel you have been waiting too long
Depending on your situation, you may get your results quickly, or it could take several weeks.
For people who don’t have cancer, it’s still important that you continue to pay attention to your body. See your doctor again if you have any new, unusual or persistent changes, to make sure there is nothing else wrong.
Some people find a health scare makes them think about improving their general health. For example, by stopping smoking, keeping a healthy weight or cutting down on alcohol. All of these things can help reduce the risk of cancer – although it’s not a guarantee. You can find out more on our health pages.
Your doctor will tell you what the next steps are if you are diagnosed with cancer or
You can find out more about your diagnosis and treatment options on our cancer type pages.
There is information about different cancers, along with questions to ask your specialist.
For information and support you can call our confidential Cancer Research UK helpline, staffed by experienced nurses. They are available Monday – Friday, 9am – 5pm. You can call the nurses on 0808 800 4040.
It really can help to speak to someone about what you are going through and any worries, so do call.
You can also connect with other people going through similar experiences on our Cancer Chat forum.
Your local hospital may have a support or information centre. These centres are available for anyone affected by cancer. They have people you can talk to and provide written information. You can also ask your GP for details of local counselling services and support groups.
For more information about local services in different parts of the UK, you can visit
- NHS Choices (England)
- NHS Inform (Scotland)
- NHS Direct (Wales)
- Health and Social Care Online (Northern Ireland)
You can get this information as a leaflet.